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Checking your Remote Reporter Version

   
  Follow this simple procedure to check what version of Remote Reporter you currently have installed:
   
 
  • Start Remote Reporter.
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  • Choose "About" from the Help Menu.
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  • On the About dialog, if the version number is less than 2.0, you must remove F.A.C.T.S. Remote Reporter from your system in order to install 2.0 successfully.
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  • Exit Remote Reporter.
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    How to Remove F.A.C.T.S. Remote Reporter

       
     
  • Make sure you are not currently running Remote Reporter.
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  • Choose Start - Settings - Control Panel from your Windows Task Bar.
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  • From Control Panel, choose Add/Remove Programs.From the list of programs presented by Add/Remove Programs, choose F.A.C.T.S. Remote Reporter, or Remote Reporter.
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  • Click the Add/Remove button.
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  • Follow the prompts on the screen to remove the application.
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  • Reboot your computer.
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  • Using either Windows Explorer or My Computer, locate the FBAR folder on your hard drive. By default, this folder is located at C:\FACTS.
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  • Once you have located this folder, delete it from your system.
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  • Empty the Recycle Bin.
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      Once you have completed the above instructions, you are ready to install Remote Reporter 2.0.
       
     
     
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